Everything you need to know about getting started with Saige.
Personalization & Experience
How personalized is Saige?
Every new experience is customized to the goals, role, and context you enter. Templates help shape the format, such as micro learning, habit building, or strategy work.
Can Saige adapt if my needs or schedule change?
Yes. Saige adjusts exercises and reflections based on the learning goals and priorities. Saige Coach can also match the learning pace desired.
How does Saige respond to confidence levels or challenge zones?
Learners can share questions, reflections, or challenges, and Saige Coach offers responses that help them think through next steps with confidence and a growth mindset.
Are there predefined frameworks, and can they be changed?
Templates guide structure, such as text length, branding, number of exercises and content. Each template has a unique them like, onboarding, lightning habits and practicing an expertise. All experiences can be updated in plans with Saige authoring tools.
Human + AI Collaboration
How do I turn Saige Coach on or off?
Each learning experience has a setting to enable or disable Saige Coach. It’s on by default.
What role can human coaches, managers, or peers play?
Admins can invite managers, peers, or coaches to review learner responses and offer feedback. They decide who sees what and how involved each role (supporter) is.
Can team leads review insights and plans alongside learners?
Yes. Managers and coaches can view dashboards to see progress, engagement, and detailed learner responses. They can also leave comments and guidance.
How does Saige keep AI and human input aligned?
AI support appears inside the learning experience. Human feedback appears in the course dashboard. If peer learning is enabled, it becomes the primary feedback method.
Value & Outcomes
What outcomes can learners expect?
Results depend on consistency, but many learners report meaningful improvements in as little as fifteen minutes a day, a few times a week.
How does Saige help build habits that stick?
Saige uses the Dream See Do and Saige CPR Flywheel model: Connection, Practice, and Reflection. These elements reinforce real skill adoption over time.
How can organizations measure ROI?
Global reporting and dashboards show activity, engagement, and completion metrics. Saige’s Engagement Score blends up to fourteen relevant indicators for a quick, and accurate view of progress across teams. The engagement score is a weighted, proprietary algorithm based on millions of anonymized data points.
Can Saige support soft skills, leadership, and communication?
Yes. One of Saige's best strengths is professional skills (often called: people or soft skills, which we call Power Skills). These skills grow through practice, reflection, and ongoing feedback.
Privacy
What data does Saige collect, and who can see it?
Saige collects basic user information plus learning responses. Only the learner and authorized admins can view it. Privacy settings control visibility for peer learning.
How is privacy protected?
We use AES-256 encryption at rest, ISO 27001 data centers, and regular third-party penetration testing. Data never trains AI models. We use Anthropic (Claude), which does not train on user content.
How does Saige avoid bias?
Saige uses programmed guardrails, prompt engineering, and the safety systems included with Anthropic’s Claude.
Integration & Usability
What platforms does Saige integrate with?
Saige has a robust and flexible API that supports SSO, headless API and on-premises solutions. Saige can be white labeled swiftly, while any deeper integrations are scoped based on a customer's unique needs.
How easy is it to roll out Saige to large teams?
Saige works right away and scales instantly. Tools like bulk upload and bulk invite make onboarding simple. For very large groups, our team supports rollout planning.
Is there a learning curve?
Most people get comfortable quickly. Saige is designed to only have the most essential features by role. As with any platform, the learning curve varies based on comfort level in using a new tool.
How flexible is Saige for admins or power users?
Admins can customize naming, branding, templates, rules, and content. Enterprise clients can request custom AI templates and a tailored version of Saige Coach, amongst other customizations.
